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Frequently Asked Questions (FAQs)


Q: Is This a Gorilla/Quality Glass ?
Ans: Yes it is a premium quality gorilla glass 100% same to your previous one .We keep a close eye on quality of all our items

Q: What kind of guarantee you offer on your items ?
Ans : We offer a 100% money back guarantee on all our products in 30 days of your order placement in case you are not happy or change your mind or want an exchange with some of our other product . The item has to be returned unused. 

Q: Do you provide the tracking number for the purchased items especially on international orders ?
Ans : We have 2 types of delivery option available and tracking number would be provided depending upon what delivery option you choose . We have ;
1. Royal Mail Priority Standard Delivery (WITHOUT tracking number)
2. Royal Mail Tracked and Signed for Delivery You can choose which ever option you like.

Q : What if my item arrives broken?
Ans: Very few times we do receive this complaint. This is a result of mishandling of postal company sometimes. In such cases please contact us and your replacement  part is issued within 24 hrs . 

Q: Can i buy this kit if the outer glass on my screen is cracked but inner lcd is working?
Ans: Yes! If the main screen is working it means that you can change the outer broken glass that has broken in your case . If lets say the display is gone or the touch function is not responding then our kit cannot be used because both these functions are built in the lcd and outer glass has nothing to do with them. In such cases you will have to buy full lcd assembly. (We are nots selling that at the moment unfortunately) 

Q: Is the touch function controlled by outer glass ?
Ans : No . Touch function is built in the lcd. That is the reason you can still use the lcd even if the glass breaks . Outer glass has nothing to do with either the touch or display function.In very few models of nokia touch function is control by the glass itself like (520, 535 , 820 etc)

Q: My parcel has not arrived yet (International orders)?
Ans: We dispatch all order within 24 hours of your purchase and more than 99% of our items arrive incredibly fast .But some times there can be minor delays by the shipping companies. In such cases please check the Shipping Payments  page or contact us by filling your details below .

Need More Information ! Feel free to write to us and we will get back to you in 12- 24 Hrs

Contact Details

GO-DIY London Ltd

Basement Unit

30-A The Broad Way Wimbledon

London .

SW19 1RE  (OR) simply fill the form below with your query and submit.


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